Event Consultation 🗓

Cancellation Policy

1. Booking & Payment Policy ✔ Deposit Requirement: A minimum of 30% advance payment is required to secure your event date. No date will be considered booked without this deposit. ✔ Full Payment: The full balance must be paid at least one month before the event date. ✔ Payment Methods: We accept cash, cheques (payable to Kobi’s Events Center), and bank transfers. ✔ Venue Inspection: Clients are encouraged to visit the venue or send a representative to confirm its suitability before booking. 2. Cancellation & Refund Policy ✔ Cancellations made 3+ months before the event: Full refund of all payments made. ✔ Cancellations 2 months prior: 30% penalty on total booking amount. ✔ Cancellations 1 month prior: 50% penalty. ✔ Cancellations within 2 weeks: No refunds. ✔ Refund Process: Approved refunds will be processed within 3 months from the cancellation date. ✔ Force Majeure (e.g. Pandemic): If an event must be postponed due to health emergencies (like COVID-19), clients may rescheduled subject to date availability. 3. Security Deposit & Property Policy ✔ A GHS 1,000.00 refundable security deposit is required before the event to cover any potential damages. ✔ If no damage is observed, this amount will be fully refunded post-event. ✔ If damage exceeds GHS 1,000.00, the client is responsible for paying the difference. ✔ Venue Restrictions: ❌ No posters or papers may be attached to walls. ❌ No smoking indoors. ❌ No open flames or fire in the garden space. 4. Client Responsibilities Clients must provide accurate details regarding event date, time, type, and estimated number of guests. All final setup preferences must be communicated in advance. Any last-minute changes may incur additional charges and are subject to availability. 5. Limitation of Liability Kobi’s Events Center is not responsible for circumstances beyond our control, including: Weather conditions Third-party vendor issues Power outages (backup options available on request) Clients agree to hold Kobi’s Events Center harmless for any such occurrences.